Terms of Service

Overview
By accessing or using our website, you agree to the following terms and conditions. Please read them carefully. If you do not agree, please do not use our site.

Order Processing
All orders are processed within 1–3 business days unless otherwise noted. You will receive tracking information via email once your order has shipped.

Pricing & Availability
We reserve the right to adjust prices, product availability, and descriptions at any time without notice. All prices are listed in USD.

Returns & Exchanges
All sales are final. We do not offer returns or exchanges at this time. Please review your order carefully before checking out.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery. Include your order number and clear photos of the item.
Items must be returned in their original condition before any refund or replacement is issued.

SMS Texting Policy
By entering your phone number during checkout or subscribing via a form or keyword, you consent to receive SMS messages from us. These may include order updates and promotional texts. Message frequency will not exceed 14 per month. Message and data rates may apply. You can opt out anytime by replying STOP.

Privacy
We respect your privacy. Your information is used only to fulfill orders and communicate with you. For full details, please see our Privacy Policy.

Contact
If you have any questions about these terms, email us at sarah.plant@planted-in-stone.com.